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Message boards : Number crunching : Stuck upload issue
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Send message Joined: 5 Apr 14 Posts: 10 Credit: 510,274 RAC: 671 |
I've got a stuck upload issue. I have been trying for almost a week to upload the last 2 "trickles?" of a workunit and the final zip file, but all three refuse to upload. The workunit is here https://www.cpdn.org/cpdnboinc/result.php?resultid=20166404. The most recent attempt to upload shows: 11.26.2017 21.59.39 | climateprediction.net | Started upload of wah2_eas50_n7z2_201512_10_505_010863775_0_r1596118964_9.zip I'm not sure what the issue is. The server status shows all green. Does anyone have any thoughts on the issue? Thanks in advance. |
 geophiSend message Joined: 7 Aug 04 Posts: 2187 Credit: 64,822,615 RAC: 5,275 |
It's possible the server it is being sent to is located somewhere other than oxford. The Server Status page doesn't have status for those servers. If you are running a recent version of boinc, there is an Event Log Option under the Options menu of boinc manager that is called file_xfer_debug. If you select that, debug messages will give you the server name the next time it tries to upload the files. If you answer back here with that upload server name, we can have someone check what is going on. |
 Send message Joined: 4 Oct 13 Posts: 27 Credit: 2,301,681 RAC: 7,632 |
I had the exact same problem with this same type of model. See my recent thread here: https://www.cpdn.org/cpdnboinc/forum_thread.php?id=8516 You can wait for the server-end problem to be resolved at which time your files will upload, or you can abort the model showing as uploading in BM, then abort the transfers. After waiting for days I decided to clean things up and do the aborts. If you report the server name that is having the problem perhaps the third party will fix it so your uploads will complete. |
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Send message Joined: 15 Jan 11 Posts: 175 Credit: 6,242,691 RAC: 699 |
I had a similar problem a couple of months ago. Everything uploaded after about 8 days. Very frustrating when one doesn't know where the problem lies. |
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Send message Joined: 5 Apr 14 Posts: 10 Credit: 510,274 RAC: 671 |
Here is the diagnostic information. It appears the upload server URL is: http://upload3.cpdn.org/cgi-bin/file_upload_handler 11.27.2017 12.06.59 | climateprediction.net | [fxd] starting upload, upload_offset -1 |
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Send message Joined: 5 Apr 14 Posts: 10 Credit: 510,274 RAC: 671 |
Please disregard this or thank you for fixing the upload issue. It finally uploaded last night. |
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Send message Joined: 9 Dec 05 Posts: 116 Credit: 12,547,934 RAC: 2,738 |
Upload errors also on eas50 tasks for me: 39927 climateprediction.net 03-12-2017 12:00 Started upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip 39928 03-12-2017 12:00 Project communication failed: attempting access to reference site 39929 climateprediction.net 03-12-2017 12:00 Temporarily failed upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip: connect() failed 39930 climateprediction.net 03-12-2017 12:00 Backing off 03:41:37 on upload of wah2_eas50_a23q_201212_12_686_011361874_1_r1920095199_1.zip 39931 03-12-2017 12:00 Internet access OK - project servers may be temporarily down. Four zips pending, trickles have went through. 
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Send message Joined: 12 Mar 06 Posts: 3 Credit: 193,079 RAC: 314 |
Hello geophi, My URL is HTTP://upload7.cpdn.org/cpdn_cgi/file_upload_handler is also not uploading my results for climateprediction project. It is saying that it is backing off and that the servers may be temporarily down. sincerely, Mark(USA,Philadelphia area) |
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Send message Joined: 21 Feb 08 Posts: 47 Credit: 7,929,915 RAC: 0 |
Hello geophi, I guess you still have that problem? I have the same problem.. Also upload7.cpdn.org. Anyone knows anything about this host? |
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Send message Joined: 3 Sep 04 Posts: 126 Credit: 26,610,380 RAC: 3,377 |
It's in Korea: D:\Gebruikers\Alex>nslookup upload7.cpdn.org Server: fritz.box Address: 192.168.178.1 Non-authoritative answer: Name: upload7.cpdn.org Address: 141.223.16.156 D:\Gebruikers\Alex>nslookup 141.223.16.156 Server: fritz.box Address: 192.168.178.1 Name: eawah.postech.ac.kr Address: 141.223.16.156 |
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Dave Jackson Send message Joined: 15 May 09 Posts: 4538 Credit: 19,006,502 RAC: 21,456 |
The uploads are going to be temporarily redirected to Oxford to clear the backlog on crunchers' machines. The request to do this has been sent about half an hour ago. I would guess it will happen either today or tomorrow. For the long term on EAS tasks I have no clue about how long it will take them at the University in Korea to sort out their end. |
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geophi Send message Joined: 7 Aug 04 Posts: 2187 Credit: 64,822,615 RAC: 5,275 |
Let us know if this redirect works and your backlog of uploads clears. |
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Alan K Send message Joined: 22 Feb 06 Posts: 491 Credit: 30,975,898 RAC: 14,500 |
Looks as if there is a problem with upload6 as well: 04/01/2018 07:06:57 | climateprediction.net | [file_xfer] file transfer status -184 (transient HTTP error) 04/01/2018 07:06:57 | climateprediction.net | Temporarily failed upload of wah2_cam25_a0ds_200405_18_691_011370045_1_r1231016019_17.zip: transient HTTP error 04/01/2018 07:06:57 | climateprediction.net | Backing off 03:22:47 on upload of wah2_cam25_a0ds_200405_18_691_011370045_1_r1231016019_17.zip |
 Send message Joined: 28 Aug 04 Posts: 2 Credit: 2,563,592 RAC: 2,671 |
I have been having the same problem, and have been waiting to see if the redirect fixed it. So far, no. Here is what I am seeing: 1/4/2018 18:36:38 | climateprediction.net | [http] [ID#972] Info: Connection #1409 to host upload7.cpdn.org left intact 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] http op done; retval -224 (permanent HTTP error) 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] http op done; retval -224 (permanent HTTP error) 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] file transfer status -224 (permanent HTTP error) 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] project-wide xfer delay for 20340.598773 sec 1/4/2018 18:36:38 | climateprediction.net | Backing off 04:51:07 on upload of wah2_eas50_a220_201212_12_686_011361812_0_r1839784977_1.zip 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] file transfer status -224 (permanent HTTP error) 1/4/2018 18:36:38 | climateprediction.net | [file_xfer] project-wide xfer delay for 16206.756798 sec 1/4/2018 18:36:38 | climateprediction.net | Backing off 03:49:22 on upload of wah2_eas50_a220_201212_12_686_011361812_0_r1839784977_2.zip |
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Send message Joined: 21 Feb 08 Posts: 47 Credit: 7,929,915 RAC: 0 |
Ok great. I just did a test now. Not working at the moment. Only got 8 WU for eas50 .. 7,2GB data waiting for upload :) Only running on 2 computers at the moment :) 05/01/2018 09:43:05 | climateprediction.net | [fxd] starting upload, upload_offset -1 05/01/2018 09:43:05 | climateprediction.net | Started upload of wah2_eas50_a04d_199112_12_690_011368926_0_r1954941867_11.zip 05/01/2018 09:43:05 | climateprediction.net | [file_xfer] URL: http://upload7.cpdn.org/cpdn_cgi/file_upload_handler 05/01/2018 09:43:05 | climateprediction.net | [fxd] starting upload, upload_offset -1 05/01/2018 09:43:05 | climateprediction.net | Started upload of wah2_eas50_a04d_199112_12_690_011368926_0_r1954941867_restart.zip 05/01/2018 09:43:05 | climateprediction.net | [file_xfer] URL: http://upload7.cpdn.org/cpdn_cgi/file_upload_handler 05/01/2018 09:43:06 | climateprediction.net | [file_xfer] http op done; retval -224 (permanent HTTP error) 05/01/2018 09:43:06 | climateprediction.net | [file_xfer] http op done; retval -224 (permanent HTTP error) 05/01/2018 09:43:06 | climateprediction.net | [file_xfer] file transfer status -224 (permanent HTTP error) 05/01/2018 09:43:06 | climateprediction.net | Backing off 00:05:02 on upload of wah2_eas50_a04d_199112_12_690_011368926_0_r1954941867_11.zip 05/01/2018 09:43:06 | climateprediction.net | [file_xfer] file transfer status -224 (permanent HTTP error) 05/01/2018 09:43:06 | climateprediction.net | Backing off 00:06:55 on upload of wah2_eas50_a04d_199112_12_690_011368926_0_r1954941867_restart.zip |
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Send message Joined: 21 Feb 08 Posts: 47 Credit: 7,929,915 RAC: 0 |
I had no idea different upload servers were used for CPDN. You learn something new every day.. That explains the speed difference in uploads :) pwn25 WU = 2Mbit/s cam50 WU = 25Mbit/s :) |
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Dave Jackson Send message Joined: 15 May 09 Posts: 4538 Credit: 19,006,502 RAC: 21,456 |
Redirect not working and problems with batch 691 both reported to project. |
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Dave Jackson Send message Joined: 15 May 09 Posts: 4538 Credit: 19,006,502 RAC: 21,456 |
Redirect not working and problems with batch 691 both reported to project. This is now being looked at. Again, it would be good to get continued feedback on this so the project can know whether or not it is working. - Probably worth waiting a few hours though unless the feedback is that zips are being uploaded. |
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Send message Joined: 9 Dec 17 Posts: 2 Credit: 221,043 RAC: 774 |
I have just uploaded a set of files that had been stuck for close to a month. |
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Send message Joined: 9 Dec 05 Posts: 116 Credit: 12,547,934 RAC: 2,738 |
The eas50 zips have all uploaded. Well done people.
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