My first run was completed 5 days ago and uploaded. I understood the system would automatically start a new run but nothing hads happened except:

--- - 2005-08-10 08:17:18 - Starting BOINC client version 4.13 for windows_intelx86
climateprediction.net - 2005-08-10 08:17:18 - Project prefs: no separate prefs for home; using your defaults
climateprediction.net - 2005-08-10 08:17:18 - Host ID is 99421
--- - 2005-08-10 08:17:18 - General prefs: from climateprediction.net (last modified 2005-01-31 08:31:42)
--- - 2005-08-10 08:17:18 - General prefs: no separate prefs for home; using your defaults
--- - 2005-08-10 08:17:19 - Insufficient work; requesting more
--- - 2005-08-10 08:17:21 - Insufficient work; requesting more
climateprediction.net - 2005-08-10 08:17:21 - Requesting 4337 seconds of work
climateprediction.net - 2005-08-10 08:17:21 - Sending request to scheduler: http://climateapps2.oucs.ox.ac.uk/cpdnboinc_cgi/cgi
climateprediction.net - 2005-08-10 08:17:23 - Scheduler RPC to http://climateapps2.oucs.ox.ac.uk/cpdnboinc_cgi/cgi succeeded
climateprediction.net - 2005-08-10 08:17:23 - Message from server: No work sent (your core client is out of date - please upgrade)
climateprediction.net - 2005-08-10 08:17:23 - Project prefs: no separate prefs for home; using your defaults
climateprediction.net - 2005-08-10 08:17:23 - No work from project
climateprediction.net - 2005-08-10 08:17:23 - Deferring communication with project for 1 days, 0 hours, 0 minutes, and 0 seconds
climateprediction.net - 2005-08-10 09:17:23 - Deferring communication with project for 23 hours, 0 minutes, and 0 seconds
climateprediction.net - 2005-08-10 10:17:23 - Deferring communication with project for 22 hours, 0 minutes, and 0 seconds
climateprediction.net - 2005-08-10 11:17:23 - Deferring communication with project for 21 hours, 0 minutes, and 0 seconds
etc etc etc, on a daily basis

So what now?-it would be really helpful for the less computer literate amongst us if there was a phone number to call for help, rather than having to trawl through endless inpenetrable technobabble in search of an answer.

It seems that your Boinc client is too old (4.13)
You could try to upgrade to Boinc 4.45 and it should be OK.
You can download Boinc 4.45 here: http://boinc.berkeley.edu/download.php
-----------------------------------------------
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Hi Mark,

I'd agree that the "Message from server: No work sent (your core client is out of date - please upgrade)" message isn't very helpful.

The latest version of the CPDN application is incompatible with BOINC version 4.13 and you'll have to upgrade to 4.19 (<a href="http://boinc.berkeley.edu/dl/boinc_4.19_windows_intelx86.exe">link to installation program</a>) or 4.45 (<a href="http://boinc.berkeley.edu/dl/boinc_4.45_windows_intelx86.exe">link to installation program</a>).

4.19 has the same user interface as 4.13, 4.45 has a different one (and also has issues with CPDN occasionally not being restarted after a BOINC periodic benchmark). The choice is yours, but I'd expect that 4.19 might be a better bet until the benchmarking problem has been fixed.

Before installing the new version you need to close BOINC. I'd advise uninstalling 4.13 first (required for 4.45) before you install the new version (doing so only deletes the BOINC programs - all your account and project information is retained).
<br><a href="http://www.teampicard.net/"><img src="http://www.teampicard.net/images/picardmini.gif"></a><a href="http://climateapps2.oucs.ox.ac.uk/cpdnboinc/team_display.php?teamid=3">Join us here</a>

&gt; It seems that your Boinc client is too old (4.13)
&gt; You could try to upgrade to Boinc 4.45 and it should be OK.
&gt; You can download Boinc 4.45 here: http://boinc.berkeley.edu/download.php
&gt; -----------------------------------------------
&gt; <a href="http://boinc-doc.net/boinc-wiki/index.php?title=Main_Page">Boinc
&gt; Wiki</a>
&gt; <a href="http://forum.boinc.fr/">L'Alliance Francophone</a>
&gt;


Thanks for the replies-I have upgraded and a new run had begun.