Message boards : Number crunching : Trouble uploading work
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Send message Joined: 28 Oct 11 Posts: 15 Credit: 9,901,991 RAC: 9,569 |
I've had a problem uploading work (non-trickle) since the outage. 11/18/2011 7:05:08 PM | climateprediction.net | Started upload of hadam3p_eu_677v_2006_1_007509982_2_13.zip 11/18/2011 7:05:10 PM | | Internet access OK - project servers may be temporarily down. 11/18/2011 7:05:10 PM | climateprediction.net | Temporarily failed upload of hadam3p_eu_677v_2006_1_007509982_2_13.zip: can't resolve hostname 11/18/2011 7:05:10 PM | climateprediction.net | Backing off 7 hr 44 min 3 sec on upload of hadam3p_eu_677v_2006_1_007509982_2_13.zip I've rebooted numerous times. Anyone have any ideas? Do I need to reset my router to clear the cache? |
Send message Joined: 28 Mar 09 Posts: 126 Credit: 9,825,980 RAC: 0 |
See this message in the News and Announcements thread. Its always best to check there first to see if there is a known problem. BOINC blog |
Send message Joined: 28 Oct 11 Posts: 15 Credit: 9,901,991 RAC: 9,569 |
Thank you, Mark. I only did a little cursory search before posting. Sorry. That does explain the situation. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
A workaround is possible for the adventurous. Note for Windows users: never use the included Notepad to edit BOINC files. Use a third party file editor compatible with Unix text. (I have used this utility in the past http://www.gena01.com/win32pad/). 1) Stop all BOINC processes. From BOINC Manager: advanced view / advanced / shut down connected client. 2) Backup the BOINC data directory in case bad things happen. 3) Open client_state.xml using a text editor and search for instances of _13.zip. The lines you want to edit will have <num_retries> a few lines below it. Replace: <url>http://climateapps1.oerc.ox.ac.uk/cgi-bin/file_upload_handler</url> with: <url>http://uploader.oerc.ox.ac.uk/cgi-bin/file_upload_handler</url> 4) Save and restart BOINC. edit: 4 comes after 3, not 5 |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
I should qualify that my workaround is only for 100% complete HADAM3P's that need to upload the final *_13.zip file. From the server status page one can see boinc1.coas.oregonstate is down, so intermediate uploads destined for it will fail, and no amount of client file editing will fix that. Also if your computer becomes radioactive and molten, please don't hold me responsible. |
Send message Joined: 5 Aug 04 Posts: 1496 Credit: 95,522,203 RAC: 0 |
Belfry, That edit will upload restart dumps but drop them into the wrong pot. I have no idea how much extra work that will create for the staff but it's not something they need now. What is the issue with Notepad? (I've used it to edit client_state ever since dumping Linux in favor of Windows, years, without incident.) Cheers. "We have met the enemy and he is us." -- Pogo Greetings from coastal Washington state, the scenic US Pacific Northwest. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
This morning all DNS records for the Oxford servers were resolving to the same address, but only uploader.oerc.ox.ac.uk wasn't producing a canonical name. Something has changed in the last couple hours and now climateapps1.oerc.ox.ac.uk is resolving to something else, so maybe someone fixed it. Climateapps1.oucs.ox.ac.uk is the restart dump name so I don't think my edit will cause any problems. If I am wrong please delete my post and accept my apologies. I guess if you don't mind the rigors of viewing xml without formatting, there's nothing dangerous in using Notepad. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
Um, seeing some spurious DNS results right now for climateapps1.oerc.ox.ac.uk: OpenDNS (my usual) is pointing to 67.215.65.132, San Francisco Frontier is pointing to 8.15.7.110, Los Angeles. Comcast is unresolvable. Edit: The other names are pointing as they should to Oxford through all of the above servers. Attempting an upload to a DNS poisoner will not be a problem because the client will not receive a a valid signature. Right? |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
8.15.7.110 and 67.215.65.132 are both running web servers. No spam yet, just 404 not found. Did CPDN relenquish climateapps1.oerc.ox.ac.uk? I can't risk a shooting war from my current location, but on Monday I could run Nessus (a vulnerability scan) against them. Edit: ... in order to learn if they're trying to mimic a BOINC server. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
Looks like Microsoft has produced an XML version of Notepad: http://www.microsoft.com/download/en/details.aspx?id=7973 I'd still use my first link though, as no one can ever gage Microsoft's intentions. |
Send message Joined: 7 Aug 04 Posts: 2187 Credit: 64,822,615 RAC: 5,275 |
Belfry, We think your guidance will work alright with the location of the files. Milo, former cpdn admin, says that the methods of accessing completed result files doesn't depend on a specific server name. It should work as long as the upload server notifies the results database that the result files are there. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
I'm glad to hear that geophi. In my zeal to offer a solution I assumed if a server could accept an upload then it would be authorized to insert into the database. But things aren't always configured ideally; my solution definitely could have left a big headache for someone on Monday. Next time I will pm an admin before posting alternate methods for accessing the servers. Good to know Milo is still offering CPDN advice. |
Send message Joined: 5 Aug 04 Posts: 1496 Credit: 95,522,203 RAC: 0 |
Belfry, It seems I was overly cautious. Mea culpa! (Milo to the rescue again!) So, I used your suggestion and cleared my field of grounded birds. "We have met the enemy and he is us." -- Pogo Greetings from coastal Washington state, the scenic US Pacific Northwest. |
Send message Joined: 31 Dec 07 Posts: 1152 Credit: 22,363,583 RAC: 5,022 |
I hate to rain on the parade, but, I made the edit to the client_state file and it didn?t work. It seems to have allowed me to upload the 12.zip file that was stuck in the transfer tab, but, not the two 13.zip files that are still stuck there. |
Send message Joined: 31 Dec 07 Posts: 1152 Credit: 22,363,583 RAC: 5,022 |
Please disregard the above post. It seems that I edited the wrong place. Have now edited the right place and the 13.zip files have uploaded successfully. |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
Jim, glad to hear it worked out, but ditch Notepad for xml editing (I'm guessing that's what led to the error). This morning all the DNS issues appear to be fixed. Comcast, Frontier, OpenDNS, and Google DNS servers are resolving climateapps1.oerc.ox.ac.uk correctly. This should obiviate the need for any more climate_state.xml editing :) |
Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
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Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
Did something go pear/cabbage/mobius shaped? |
Send message Joined: 5 Sep 04 Posts: 7629 Credit: 24,240,330 RAC: 0 |
Different data is expected to be on certain servers. This can be worked around, but may in the future prove to be a problem, if it's then accessed differently. In which case, it may just be lost and allowed to stay that way. Which, in effect, will mean that the crunching was in vain. Backups: Here |
Send message Joined: 19 Apr 08 Posts: 179 Credit: 4,306,992 RAC: 0 |
Sorry. |
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